Challenge

To create an app for x-kom which will let users buy on mobile and quickly react to newly available offers. To use the mobile channel to ensure the continuity of communication and building a closer relation with customers.

Customer

X-kom.pl is one of four biggest computer equipment sellers in Poland, which has an online shop and stationery sales departments.

Needs

Creating an additional distribution channel. Providing buyers with immediate updates about interesting offers about exceptional deals.

Objective

Intuitiveness, an app easy to use, simple navigation, convenience in use.

Creation

Creating a native app for iOS and Android that will let you shop from your phone or tablet. Helping to design the user paths (UX), consulting the translation of the project from Web to mobile.

Functions

Our client want to use the potential of mobile devices to ensure continuity of communication and delivering a maximum clarity of the shop’s architecture.

Searching

3 ways to find products: with scanning barcodes, with categories, or with a search tool

Synchronization

Synchronization of the user’s account between mobile and website

Tracking

Status and order completion tracking

Comparison engine

Product comparison engine

Swipe gesture

Adding products to your cart, your followed list and comparison engine with a swipe gesture

Filtering

Filtering promotions

Automation

The option to choose a default sales salon while shopping and automatic filling of details while finishing the transaction

Personalization

The option to order products quickly after setting order preferences

Communication

Quick and easy contact with customer service office

Following

The option to add products to the ones you follow

Notifications

Push notifications about: deals, price changes of the products you follow, new products in hot shots, order completion

Default location

Remembering default delivery addresses

Notification management

Removing notification history

Product availability

Verification stock statuses for selected sales salons

Results

Numbers

  • around 30 thousand monthly active users in a month after the app publication
  • 40 000 downloads on Android
  • 8300 downloads on iOS
  • average app rating above 4.5
  • a few hundred of positive reviews on App Store and Google Play

Main advantage

Full use of the potential of the deal “hot shot”, i.e. the best products in the most attractive prices. Push notifications inform you about a given deal and let you react quickly to available deals. Thanks to it, the customers are sure to be the first to receive info on a given action.

You can check if the app is as good as we write.

Contact us, and lets talk about your idea or learn more about other projects.